Returns & Exchanges
At Zanskar, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. Simply ensure all original tags are attached to qualify for a full refund or an exchange.
Initiate Your Request
Log into your Zanskar account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
Pack Your Items
Place the items in their original packaging, ensuring all tags are intact, and include the printed return slip inside the parcel.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing